Information we collect
We may collect information you provide through forms or communications, including your name, email, phone number, business website, industry, processing volume, and information needed to evaluate a merchant-services request.
Technical and usage information
When you use the website, hosting and analytics systems may receive device, browser, IP address, referral, page-interaction, and similar technical information used to operate, secure, and improve the site.
How we use information
We use information to respond to inquiries, evaluate service eligibility, support applications, communicate about requested services, operate and secure the website, meet legal obligations, prevent fraud, and improve our services.
How information may be shared
Information may be shared with service providers and, when needed to evaluate or deliver requested services, with processors, acquiring banks, gateways, compliance providers, and other business partners. We may also disclose information when required by law or to protect rights and security.
Cookies and similar technologies
The website may use cookies or similar technologies for essential functionality, security, preferences, and performance measurement. Browser settings can limit cookies, although some website functions may be affected.
Data retention and security
We retain information for legitimate business, underwriting, support, compliance, dispute, and legal purposes. We use reasonable administrative, technical, and organizational safeguards, but no system can guarantee absolute security.
Your choices
You may contact us to update information you submitted or ask questions about privacy practices. Marketing communications, when sent, should include an appropriate way to opt out. Certain records may need to be retained for legal or operational reasons.
Contact us
Privacy questions may be sent to contact@primemerchantsusa.com or discussed by calling 800-984-7184.